1. Introduction

GlobalLink Trading is committed to protecting the privacy of its users and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services or accessing our website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

• Account-Related Information: When you create an account with us, we may collect your name, date of birth, and contact details.
• Financial Information: We collect relevant financial details, including payment information and transaction history, to facilitate secure transactions on our platform.
• Communications: Any interactions you have with us, such as via email, phone, or chat support, may be recorded and stored for quality assurance and service improvement.

2.2 Non-Personal Information

• Usage Data: We collect information about how you use our platform, such as visited pages, time spent, and search activities to enhance user experience.
• Device Information: We may collect data on the device you use, including the device type, operating system, browser, and IP address to optimize service performance and security.

3. How We Use Your Information

3.1 Providing Services

• Your personal and financial information is used to facilitate cross-border transactions, process payments, and enhance your e-commerce experience.
• Usage data and device information help optimize website performance and troubleshoot technical issues.

3.2 Improving Services

• We analyze usage data to refine our platform’s design, features, and functionality.
• Feedback and communications help us improve customer service and develop better features.

3.3 Marketing and Promotions

• With your consent, we may send marketing materials regarding our services, new features, and promotions. You may opt-out at any time.
• Non-personal data is used for market analysis and targeted marketing.

4. Disclosure of Your Information

4.1 Third-Party Service Providers

• We may share your personal information with third-party service providers, including logistics partners, payment processors, and cloud storage providers, to facilitate our services.
• These third parties are required to maintain strict confidentiality and security measures.

4.2 Legal Requirements

• We may disclose personal information if required by law, legal process, or government request.
• Disclosure may also occur to prevent fraud, protect our platform, or enforce policies.

5. Security of Your Information

5.1 Technical Measures

• We implement encryption, secure servers, and firewalls to protect user data.
• Security systems are regularly updated to safeguard against cyber threats.

5.2 Organizational Measures

• Access to personal data is restricted to authorized employees.
• We conduct regular training on data privacy and have protocols in place for security incidents.

6. Your Rights

6.1 Access to Your Information

• You may request access to your personal information by contacting us.

6.2 Correction of Your Information

• You can request updates or corrections if your information is inaccurate.

6.3 Deletion of Your Information

• You may request the deletion of your personal data, subject to legal or operational requirements.

6.4 Opt-Out of Marketing

• You can unsubscribe from promotional communications at any time.

7. Children’s Privacy

• Our services are not intended for users under 18 years of age, and we do not knowingly collect their data.

8. Changes to this Privacy Policy

• We may update this Privacy Policy periodically. Any significant changes will be communicated through our website or direct notifications.

9. Governing Law and Jurisdiction

1. This Privacy Policy is governed by the laws of [the relevant jurisdiction]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [the relevant jurisdiction].